Locked Out

Note: the default username and password to newer versions of MailArchiva is "admin"

You can find yourself locked out of the email discovery and administration console:

- if authentication is set to basic and you forgot your username and password

- if the mailarchiva server is having trouble accessing active directory or LDAP

- if there are no roles defined or a role could not be assigned to your admin user

- if you have forgotten the password for your admin user

if you forget your master password edit server.conf in /usr/local/mailarchiva/server/webapps/ROOT/WEB-INF/conf/server.conf and change master.password

MailArchiva Version 1.8.0m (and later)

In newer versions of the MailArchiva email archiving server, you are required to set a master admin password. This is

the password for the "admin" login account. If you are unable to login using AD or LDAP, login

using your "admin" master password. If you have forgotten your master password, you will need

to edit your server.conf file and change the master password manually.

MailArchiva Version 1.8.0n (and earlier)

Here are the steps to regain access:

1. Change to the following directory:

/usr/local/mailarchiva/server/webapps/mailarchiva/WEB-INF/conf (Linux)

C:\Program Files\MailArchiva\Server\Webapps\MailArchiva\WEB-INF\conf (Windows)

2. Edit the file server.conf and change security.loginmethod = basic

3. Copy users.conf to users.bak

4. Copy users.rename to users.conf

5. Restart the server

-- TWikiGuest - 09 Sep 2008